Imagine a company as an airport.
The COO acts like an air traffic controller – looking at numbers, deadlines, and costs.
The CTO, on the other hand, is an MRO engineer – focusing on systems, integrations, and safety.
Both want the plane to take off. But often… instead of takeoff, we only have a long taxiing.
That’s why in this episode, we will show why conversations about process automation between the COO and CTO often end in a stalemate – and how this can be changed using the Event Storming method.
You will learn, among other things:
- Why operations and IT look at the same problem completely differently,
- How small errors in processes – e.g., incorrectly linked return labels – can freeze millions of zlotys,
- How Event Storming acts as a translator between business and technology,
- How to create a shared process map step-by-step that connects the worlds of costs, risks, and integrations,
- Why only then does automation become an investment, not chaos.
If you are a COO, CTO, or digital transformation leader, this episode will show you how to break the barrier between the world of operations and the world of IT — and finally take off with real automation.
Who is this episode for:
- For COOs and CTOs who want to speak the same language,
- For digital transformation leaders and process managers,
- For everyone who feels that in their company, “technology” and “business” are two different worlds.
Want more?
Subscribe to the Go Mobility Tech channel if you want to learn:
- how to calculate ROI from automation,
- how to prepare processes for digital transformation,
- and how to combine the board’s perspective with technology that actually works.